
Craft Your Verbal Brand
The Workbook
What the heck is a verbal brand?
Your visual brand is how your business shows up. Think logo, colors, fonts, patterns, illustrations— you get the gist.
Your verbal brand is how your business sounds. Think mission statement, brand voice, differentiators, and ideal client.
But it’s not about figuring these things out. Yes, that’s important, but that’s not what we’re doing here.
Your verbal brand is about taking these core aspects of your business and writing them out in a way that drives action.
Similar to a brand deck that delivers your visual brand, you’re creating a brand deck that contains all aspects of your written brand or verbal foundations.
This way, your brand can sound as good as it looks.
We packaged up our entire process for writing a business’s verbal brand and put it into this workbook.
Use it to DIY your own or peek at how we do it to see if you want to hire us to craft yours.
Is it a verbal branding problem?
We could say if you want more sales, stronger marketing, and more clarity around your business— focusing on your verbal brand would be a good use of time and money.
And that’s true.
But let’s take things a step further, because everything claims to blow up your business these days.
Copy is hard
Whenever you write something for your business, it feels fragmented or ‘off.’ Maybe you’ve tried hiring. Maybe you have a copywriter on your team. But the written messaging of your business isn’t converting the way you’d like it to.
You should focus on your verbal brand, if:
You’re (re)branding
Anytime you’re experiencing a big change in your brand, your verbal brand needs to be a part of the equation. It would suck to spend all of that money on the prettiest visual brand, only to miss out on sales because the language behind it isn’t moving your people to buy.
You’re being passed over
Content isn’t cutting through the various algos. You’re not landing those big, audacious collabs that would kick your business up a notch. And your perfect-fit clients aren’t feeling the same way. Getting attention is so much easier when your written brand packs a punch.
Sales feel sticky
You can make sales with a weak verbal brand, but they don’t feel ‘great.’ It usually involves long sales calls, slightly rambling product explanations, and too many follow up emails to close. That clear ‘I tell ideal client about product and they buy’ feels elusive (but dreamy).
You’re not satisfied with a ‘good’ business
Real talk, most businesses don’t take the time to craft an intentional verbal brand. They’re satisfied with decent email marketing and a corporate-y mission. But if you want those cult-like fans, referrals on repeat, and great retention— your verbal brand will turn your business into a need.
Your visual brand shapes perception. Your verbal brand drives participation.
When your visual brand turns their head. Your verbal brand tells them to come over.
When your visual brand makes them notice you. Your verbal brand makes them want to buy from you.
By crafting your verbal brand, you will:
Have an easier time communicating your business both orally and in writing
Create aligned marketing campaigns that speak to your ideal buyer
Set the stage for writing some kickass copy that compels people to take action
Nail your brand’s foundational language, bringing clarity to your business’s direction
Get way more attention from the stakeholders who matter
Cut through the noise in your industry and put why you’re the choice on clear display
When you grab the workbook— Crafting Your Verbal Brand, you will write your:
Mission Statement
That big, sweeping why you exist (mini) manifesto. Consider it nailed, sans corporate lingo.
Company One Liner
A crispy sentence that tells people exactly what you do. With punch, of course.
Problem Articulation
What’s not being addressed in the market? How can you write that out in a way that makes people feel more seen than in therapy? We got you.
Solution Articulation
How you drive value. It’s not about those airy-fairy transformations, it’s how you’re doing people a disservice if you don’t sell your thing. It’s that good.
Differentiators Defined
The core of your verbal brand. How no one has what you created. You know them, now let’s use them as your biggest communication weapon.
Ideal Client Avatar
Talk about them in a way where they’ll self identify in an instant. No more fluffy adjectives and random demographics.
Product Suite Articulation
You have things you're selling. These things have synergies in your client journey. We’re not listing out products, we’re turning offers into immediate needs.
Brand Values
Ditch that HR-approved list of honesty and transparency. Create values that actually matter and connect them to your overall brand voice.
Headline Bank
A list of one-liners that you can pull from whenever you need a BOOM statement on the website or a hook on an ad.
IG Bio
Get concise. Get emoji-ing. Nail the bio that gets people to know what you do, smash the follow button, and click that link in bio to enter your funnel.
Founding Story
Stories are power. Your founding story, when written well, makes people care. And it puts the human in the business talk.
Founder Bio
You’re the best person to run your business. Why? Your founder bio tells people about you and why you’re the one to watch as you scale up.
Brand Voice
How your business sounds is the cousin to how it looks. After writing the other elements in your voice, you’ll define exactly what your voice is.
Brand Voice Application
You have a voice, now let’s use it. How can you convey your brand voice in everything you write? Define it so you know (and every teammate does too).

A strong verbal brand isn’t an accident. It’s not a charismatic founder. Or something that ‘falls into place’ in the marketing process.
It’s an intentional aspect of your business’s communication. Once you nail it, it lays the foundation for sales, copy, pitches, and content creation to follow.
How The Workbook is structured:
We created a fictitious brand– Baked With Hate (sorry, cupcake lovers). We take you through the entire process of how we would craft the written brand for this company.
This includes:
Explaining each element of the written brand
Writing out a weak version of each element
Telling you why that iteration is weak
Writing out a strong version of each element
Taking you through the process of how we made it stronger
Giving you space to craft each element
Pretty, but boring brands are out.
Be the brand that moves people.
Be the brand that’s easy to love.
Be the brand that tells people ‘hey, this is for you.’
Be the brand that plays up its differentiators.
Be the brand that truly can’t hide.
Be the brand that shows up boldly.
Be the brand that makes concise communication its best marketing tool.
Be the brand that knows what it stands for.
The brand that says all of this intentionally.
Get the Workbook
Craft your verbal brand. Write it out. Use it. Make it the reason people love your brand but aren’t always sure exactly why.